In case of any problem, do you reship?
We reship parcel just once in case of any problem.
Shipping and Delivery FAQs.
Is it legal to purchase these products?
Since laws differ from country to country, we recommend you to contact your local FDA or customs office regarding the regulations and restrictions of your country.
How do you ship?
We ship our products world wide and all packages are shipped very discreet. Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments. Packaging types are changed constantly to achieve max delivery success! The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment & Handling charge). We also reuse original cardboard boxes for packing different products that fit in (because we are ecological oriented company and because this way there is more possibility to deliver successfully) Shipments are sent from various shipping points in Honkong and Taiwan.
How are bulk/large quantity orders shipped?
If the order is too large to fit one package, we guarantee the order will be divided into the necessary number of packages to lower the risk. No matter how large your order is, we reassure you the same discretion level and repackaging as used for small sized orders.
Is a signature required for shipping?
Once packages leave our distribution they are not treated as recorded/registered shipments and therefore they don’t require any signature upon delivery.
What is the cost of shipping?
Shipping depends on location and order quantity.
How do I change my order after it has been placed?
You can contact us within 7 hour of order placement if there is any amendment in the order.
What is your payment method?
We accept Bitcoin, western union and Money gram. Don’t bother to ask about CC, PayPal, etc. We will not accept anything other than Bitcoin.
How long is the whole process of ordering and shipping?
Once payment is received, we process and dispatch your order within 1-2 business days. Shipping time is normally between 3 to 5 days for Asian orders and 8-15 business days for international orders and for very remote countries up to 21 business days! PLEASE NOTE that BUSINESS DAYS are only Monday to Saturday so before you order you should have that clear in your mind! Delivery time includes time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY online with Tracking Number first and count business days before writing to us about delivery time! If it’s over 14 days, PLEASE CONTACT US and together we will find the reason and the solution!
How successful is delivery?
We ensure that all packages are shipped with maximum discretion. Products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name is not indicated on any package and shipments are sent from various shipping points in Hongkong and Taiwan, to ensure maximum discretion and highest probability of successful delivery for specific EU regions.
How can I contact You?
Since our services are optimized to be conducted online and worldwide, you are more than welcome to contact our departments through our website. Our customer support works on regular daily basis from Monday to Saturday and we will answer your email in 24 hours.